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State Farm® Insurance Agent Mariko Locke

Rating: 4.9 stars out of 5 (151 reviews)

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What our customers say about us...

Lucinda McEnroe

January 18, 2023

5  out of  5
"Whitney Wilson at Mariko Locke's State Farm office is an outstanding representative of State Farm. Her competence and compassion, attention to detail and knowledge of our insurance policies has been a gift! We worked with her to update our house and auto insurance and we are now confident that our coverage is just as it should be. Most recently, she helped us to deal with the many details arising from a car accident. From explaining our benefits to facilitating connections to the national company and through the settlement process, we were very well supported. We are more than satisfied with State Farm and can't say enough about our appreciation of Whitney."

Joe Coletto

January 17, 2023

5  out of  5
"The State Farm Insurance office run by Mariko Locke is a very pleasant, efficient place with which to do business for all of our insurance needs from everyday policy matters to help with claims processing. Whitney Wilson has been especially helpful in both of those situations. She has a calm, caring manner overlying her extremely knowledgeable grasp of our policies. She was immeasurably helpful to us when interfacing with the parent company due to an auto accident claim. I highly recommend her and the office without reservation!"

Mackenzie Ebersole

January 10, 2023

5  out of  5
"I had an excellent experience with Mariko- extremely professional and clear communication. Would recommend to anyone!"

Teresa Horie

January 2, 2023

1  out of  5
"I was with State Farm for about 12 years. This was the third agent I was with. In February of 2020 I totaled my vehicle. State Farm paid me out a few thousand dollars less than what my Jeep was worth but I was young so they obviously took advantage of that because I didn’t know to advocate for myself. In April of this year I moved from inner Northeast Portland to outer Southeast Portland and of course my premium went up almost $200 for 6 months. In September I moved up to a great neighborhood in Vancouver WA. They quoted me that my premium will go back down about $200. When I moved my premium went up even more. Their response? “Oh it’s because you’re at fault accident in 2020 and Washington just does things differently” AFTER THEY GAVE ME A QUOTE. I don’t know about you but if I quote a price/rate in my line of work I have to honor that. Not State Farm! I called and cancelled my insurance with State Farm and switched to Progressive in October. I was told I would get a bill or check in the mail. I never got anything. I called last week and was told my insurance was cancelled about a month later,in November…. I explained what actually happened and they promised a follow up. Still waiting on that. Update: thanks for the dismissive response and only addressing one sentence in the whole review. :) my call logs show you did leave a message saying that you would follow up and your office never did. Happy new year!"

Brandon Anderson

October 22, 2022

5  out of  5
"Everyone should use Mariko. After switching from a different insurance company and agent, I can attest that my experience with Mariko was much better. I was welcomed with respect, professionalism, and kindness. She is very knowledgeable and was able to help me with all my questions."

Joey Bierbaum

October 21, 2022

5  out of  5
"Mariko and her staff give the highest of quality of service and made sure I was insured properly. I highly recommend them to anyone wanting the best service!"

Nathan Murchie

October 21, 2022

5  out of  5
"Amazing service!"

Freddie Wise

October 10, 2022

5  out of  5
"Excellent service! My interactions with them have been nothing but pleasant and efficient."

Jamie Balugo

October 2, 2022

5  out of  5
"Very good service and super helpful!"

Luis Figuereo

September 24, 2022

5  out of  5
"Mariko is a great agent!! Quality service and she handles all inquires in a timely manner"

Joey Blanco

September 21, 2022

5  out of  5
"Highly recommend, y'all. I've worked primarily with Whitney on Mariko's team, and it's been the easiest dang thing in the world. Whether it was changing last minute from rental insurance to house insurance, getting quote after quote (after quote after quote) for adding a new vehicle, the responses were quick, helpful, and I never once felt like I was being annoying (I was)."

Max Goodhart

September 15, 2022

1  out of  5
"As a first-time homeowner, when our window was smashed by a vandal the first thing I did was call State Farm. Everyone on the phone was very nice, but the damage likely is beneath our deductible so nothing to do on their end. No worries. A week later I've been notified they're dropping our policy. So now in addition to replacing our window I need to spend time finding replacement insurance. I'd hoped that by choosing a local agent I'd be treated like a human, but State Farm has acted as a faceless corporation. Over what likely amounts to a $0 claim! Plan accordingly."

Jonah Sheridan

September 15, 2022

5  out of  5
"She was super helpful and wonderful to work with! Great communication and very knowledgeable"

Demetrios Monroe

September 14, 2022

5  out of  5
"Perhaps the best service I have ever had! Mariko focused on what worked best for my family and our budget. I will always go back to Mariko!"

Sean Durbin

September 14, 2022

5  out of  5
"Mariko Locke provided fantastic service and was willing to answer any and all questions I had (even if they were stupid). It is evident from our conversations that she is extremely knowledgable and cares deeply for her customers. Thanks a bunch Mariko!"

Tabitha Hutchison

September 11, 2022

5  out of  5
"Amazing service! She is the best!"

Janypah Xu

September 8, 2022

5  out of  5
"I would always go to her, she's amazing and always been helpful to us!"

Marissa Scilley

September 2, 2022

5  out of  5
"Mariko Locke is so friendly and kind! She always provides wonderful service and is able to simplify any and every process. I highly recommend her!"

Lilly Gordon

September 1, 2022

5  out of  5
"Great service! Would definitely recommend!"

Connor Chapman

September 1, 2022

5  out of  5
"Phenomenal service. Kind, caring, efficient, quick yet thorough, and everything you would want in an agent!"

Vhuthuhawe Madzinge

August 25, 2022

5  out of  5
"Mariko is an answered prayer. It was certainly a privilege to do business with her."

Moriah Payne

August 25, 2022

5  out of  5
"WOW! Such great service and good communication!"

Myles Robison

August 24, 2022

5  out of  5
"Mariko and her staff give quality service and made sure I’m insured properly. I highly recommend them to anyone wanting the best service!"

Jordan Thomas

August 23, 2022

5  out of  5
"Mariko was a blessing to meet. She effectively delivered the best service and made me and my wife feel at ease throughout the whole process. I have never experienced customer service so personal and intentional."

Nancy Locke

August 16, 2022

5  out of  5
"We received excellent customer service, a great rate, and the coverage we wanted for our new car. Kendra, thank you for the follow-up and for walking me through using the State Farm App."